Reporting a Complaint

Ringette Ontario, the governing body for the Muskoka Ringette Association, has partnered with ALIAS to manage the reporting of improper conduct, to provide a safe, inclusive and supportive environment where everyone is treated fairly.

Founded in 2016, ALIAS serves as the safe sport complaints officer for 100+ Provincial/Territorial Sport Organizations across Canada, providing services to more than 6 million lives. The ALIAS platform is designed to both prevent and detect wrongdoings and create a healthy and safe environment for stakeholders related to Ringette Ontario. For individuals, ALIAS creates a safe and confidential forum for the individual to report. For Ringette Ontario, ALIAS provides the platform to create an environment where we can provide a positive experience for all and:

• be a safe voice for the victims in a receptive and welcoming environment
• centralize the receipt of reports
• standardize management and protocols province-wide
• take prompt action

How it Works: 

1. To report a complaint, access the ALIAS “Report A Complaint” link below or call 1-833-839-0650
2. Once an individual submits a report:
   • ALIAS team receives the report and determines the steps to resolution based on Ringette Ontario policies
   • ALIAS manages the case and involves external parties when needed
   • Cases are handled with the utmost confidentiality and compassion

ALIAS Reporting Link